TimeLine Neo is the perfect full solution for SMEs: continuous order processing in a single system, strong features in the fields of MMS and MPC, personal support, scalable, cloud-based and thus maintenance-free as well as 100% available
In the online shop of gasetechnik24 KG, there are numerous products for the control and regulation of technical, corrosive and high-purity gases: pressure reducers, safety fittings, manifolds, HyLok valves and screw connections are in addition to custom
special solutions art of the extensive product range. Owner Ingo Knautz, takes personal time to provide advice. His customers include industrial suppliers from industry, commerce and trade as well as public law institutes and entities, such as universities and research laboratories.
The Initial Situation
gasetechnik24 quickly became a leading online retailer of pressure reducers and accessories. The initially still manageable number of articles increased drastically
“and with our simple order processing software, it was no longer possible to work in the long run”, says Ingo Knautz. “What we needed was a professional software solution with a high level of functionality in the fields of MMS and MPC, but nevertheless tailored to the requirements of small businesses in particular. We put special emphasis on the scalability of the software, which adapts to our growth. In addition, stability and consistency of the system as well as personal support were among the key requirements for us. In addition, the software had to be implemented quickly and, of course, also be affordable.”
The solution: TimeLine® Neo
In the selection phase, TimeLine Neo from Solinger Gebauer GmbH was one step ahead of the competition in all matters, as Ingo Knautz emphasizes:
“Most products offered are purely commercial software packages, others are far too powerful for an SME and therefore too expensive. TimeLine Neo, on the other hand, is a practical and compact merchandise management and production planning system that is optimally tailored to the needs of SMEs.”
Ultimately, Ingo Knautz decided on TimeLine Neo as a cloud-based solution: the data belonging to gasetechnik24 are stored at the TimeLine data center, thus avoiding additional expenses such as hardware or maintenance and guaranteeing professional data backup
Due to the user-friendly operator prompting, the implementation – including training – could be carried out in just one day. Meanwhile more than 10,000 articles are stored in the system, the entire order processing from quotation to invoice is handled by TimeLine Neo. Employees can also use the TimeLine Mobile App via an iPad to access all data at any time and independently from their location.
To Sum Up
Ingo Knautz has not regretted the decision concerning TimeLine Neo: “The software is the basis for the optimization of our entire order processing, work effort and lead times; for example, we were able to shorten these immensely with TimeLine Neo. Support is customized and competent, with manageable costs. Software, service, price – with TimeLine an entirely perfect package.”